Less than a year after spending £500+ on Zmodo camera equipment, I now have to uninstall all of it.
Zmodo have updated their firmware to force all customers to stop using their local recording devices (the Zmodo DVR/NVRs they bought) and use the Zmodo cloud service instead.
Because of this, me and many other customers can no longer access live camera feeds or recordings from our computers. Instead, they now want us to log on to internet and access footage from there. Even if I was prepared to do that, they haven’t launched this service yet. So there is NO recording capability.
Furthermore, due to the new firmware, all previous recordings have been lost from all cameras.
I contacted Zmodo via their support forums. It took me a few days to get my account ‘approved’. When I asked for help, they blocked my account and deleted my post. Understandably, not the kind of support a reputable company would offer their customers.
Please beware of this company.