WD My Cloud Home Duo Review – A Very Different My Cloud Product

Buy it at Best Buy – http://lon.tv/atsh2 (affiliate link) – The WD My Cloud Home is a very different product compared to the previous My Cloud Network Attached Storage (NAS) devices. It’s simpler and more consumer friendly. See more NAS – http://lon.tv/nas and subscribe! http://lon.tv/s — Too long? See my index below:

01:05 – Comparison to other My Cloud Devices
02:00 – Ports and connectors
02:15 – USB ports do not work as a backup
02:46 – Servicing the drives
03:18 – Advertised space vs. actual space on duo due to RAID
03:43 – My Cloud Home Duo vs. Single Drive Version
04:06 – Pricing
04:52 – Required software for PC and Mac
05:17 – Web interface to the My Cloud Home
05:27 – Video playback & transcoding on the web
06:05 – WD Discovery software
06:22 – No direct connection to a PC
06:50 – My Cloud Home runs like a local drive when home or away
07:26 – Syncing like DropBox
09:22 – Offline sync
09:54 – Creating publicly accessible links
10:43 – Mobile app
11:03 – Accessing files from phone or tablet
11:42 – Adding photos and videos from a iPhone / Android
12:26 – Browsing and viewing photos / videos
12:49 – On the fly video transcoding
14:24 – Searching for files from mobile app
14:41 – Administrative settings
15:04 – Changing RAID option
15:20 – Other users and limitations
15:46 – Users are in silos
16:25 – Adding new users
16:48 – Connecticut external USB storage
17:32 – All users have access to external storage
17:56 – Commentary: lack of full NAS backup
18:23 – My Cloud Home Apps (aka Services)
20:28 – Plex App
22:15 – Overall Plex stability
23:40 – Plex transcoding performance
24:52 – Read and write performance
25:36 – Conclusion and final thoughts

PR2100 Review (better Plex support / performance):

Plex Videos:

This is definitely a new direction for the My Cloud line that is clearly aimed at simplifying the complexity of NAS devices for general consumers. And it appears to achieve what it sets out to do. It’s very easy to get up and running: plug it in, set up an account, install some software on your PC or mobile app, and you’re done. But all of this ease comes at a loss of control that advanced users will want. And there’s not backup functionality yet.

Unlike the prior My Cloud devices this will work the same on a local network as it does remotely. So Mac OS and Windows will see this as a regular drive even if you’re halfway across the world. It will of course run slower remotely due to available Internet connection speeds but it is a lot easier to use as a cloud device vs. the previous consumer models.

But a lot of sacrificed for this simplicity for advanced users. The drive requires an account with WD and will not work standalone. It will not be available as a network drive to computers without the software running. Multiple users are supported but they exist in their own silos and cannot share files with each other. The owner of the drive cannot see what files other users have stored on it.

The biggest omission I see so far is that it has no way of backing itself up automatically. This was a key feature of the original My Clouds and allowed copying data to an external drive for backup. Not here. So while external drives can copy data TO the My Cloud Home, data itself can’t be copied out unless it is done manually over the network.

I’m sure we’ll be doing more with this in the coming months as new features are added.

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shinycus says:

Thanks for a great review! I am thinking of buying one of these to use with Apple TV (4th gen) for streaming Plex. I know you said that this device didn’t work well with plex but the files you are using are enormous while mine are all less than 2gb, most around 1gb. So I’m still wondering if this will be good enough since the better WD NAS you recommend is out of my price range.

nismoskys says:

Great video dude! Just what I was looking for. Nice runthrough of all the features. Love the bookshelf btw 🙂

Brent Sipper says:

I stopped watching when you said you had to log into WD.

John says:

Thanks for the review, Lon. I was waiting for a review before I bought. Looks like I’ll be getting the old model

MRrwmac says:

I was hoping it would be a more robust system. Oh well, I’ll wait and see if/when WD makes improvements. Good overview Lon!

Void Toast says:

Plex transcoding requires an x86 CPU or a hardware based video transcoder to work reliably, the WD NAS doesn’t have either so not really a good Plex server unless you use it with a Plex client that avoids transcoding like MrMC on the AppleTV or Nvidia Shield.

Potenti4lz says:

Thinking of building my own NAS…

John Gonzales says:

hi got a few questions: 1. In the homepage it says “Tailor your My Cloud Home device to fit your personal needs and preferences using downloadable services, including Plex Media Server™, Dropbox, Google Drive™, IFTTT and more” but I dont see the dropbox and google drive app? 2. is the adapter 110-220w? thanks

anvesh mandapati says:

Hi, Can u suggest me best or between WD my cloud or WD my cloud home? This gonna be my first personnel cloud and looking for ease of use and access.

rf290394 says:

good for you Chamod. I got screwed with the My cloud shit from WD. It worked a while. now it keeps disconnecting from the network and it is very slow… unusable!

Andrew Cole says:

I can’t get past the crappy look of it, sorry.


You said that this device is not as fast as other wd products, but I checked your video of My cloud mirror and you were getting 45MB/s writing and 100MB/s reading, in RAID 0. This device is getting 60MB/s and 90MB/s, I think it is faster than the MY Cloud Mirror

Redge says:

Lon I would like to see more on ifttt

Hábner Costa says:

So basically, if my internet connection is out I loose my local access too. Am I right?

Nasaq Licos says:

Cant have my own drive ? NOPE NOPE NOPE

Potenti4lz says:

Does it deletes photos from the source phone after backup?

NoLimit99999 says:

No Samba is a dealbreaker

Potenti4lz says:

Can content from an iPhone be automatically deleted within the My Cloud apps once synced with My Cloud Home or My Cloud NAS?

Itachi U says:

Greetings, can I use my cloud home as an external hard drive using the usb port or is it just for backup?

Can I use my cloud home without internet, in case I do not have an internet?

Wikiii1000 says:

I bought this product yesterday and I’m already thinking if it was a right choice. I’m currently working on small movie production and need a machine like this to upload all materials cause it is really a lot. Second purpose was to be able to share all contents with the people I’m creating the movie with. Unfortunately: it is EXTREMELY slow, i can’t upload files bigger than 5GB what is ridiculous and finally – I can’t watch the movies on my computer or other devices due to unsupported codec which is MOV. I am deeply disappointed. I found an information that putting the files into “plex” folder could help – it didn’t. Should I give it back?

SuperWolf1964 says:

Is it like the PR4100: you plug a non-WD external HD into the USB, it crashes and/or corrupts its internal HDs?

adotswan says:

As always, a very thorough review. The user silo approach seems very odd in that you can’t see what they are storing or control how much space they use.

Platform X says:

Hi, Doe’s the one bay edition on my cloud home also support Plex?

FunsterProductions says:

can you add this drive to the old mycloud app?

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